Professional Remote Support Services for Seamless Assistance

Welcome to Premier Security, your trusted provider of remote support services in the UK.

We understand the challenges that businesses and residential properties face when it comes to maintaining and troubleshooting their security systems. With our expertise and commitment to customer satisfaction, we offer comprehensive remote support solutions to ensure that your systems are always operating at their best. From troubleshooting to configuration and updates, our remote support services are designed to provide you with seamless assistance whenever you need it.

Commercial Remote Support

Efficient Solutions for Business Continuity

Premier Security offers remote support services tailored to the needs of businesses, ensuring that your security systems operate smoothly without interruption. Whether you have a complex CCTV system, access control setup, or intruder alarm system, our remote support technicians are equipped to assist you. With remote access capabilities, we can troubleshoot issues, perform updates, and provide technical guidance to keep your business running smoothly.

Key Features


It’s QUICK & EASY, To Request A Quote…


Get a free survey of your commercial or residential premises today!

We pride ourselves in being able to install, maintain and monitor electronic security systems specifically designed to protect the things that matter most to you.

CCTV on wall of commercial building

Residential Remote Support

Peace of Mind for Your Home Security

Premier Security’s remote support services extend to residential properties, ensuring that your home security systems are always functioning optimally. Whether you have a smart home security setup, video doorbell, or fire alarm system, our remote support technicians are available to assist. With remote access, we can troubleshoot issues, perform system checks, and provide guidance on how to maximise the efficiency of your home security setup.

Key Features

Why Choose Premier Security Systems?


Our remote support services allow you to receive assistance without the need for an on-site visit, saving you time and hassle.


Premier Security’s technicians are highly skilled and experienced in handling a wide range of security systems, ensuring that your issues are resolved efficiently.


Remote support services are a cost-effective solution for addressing technical issues, as they eliminate the need for travel expenses and on-site visits.

Timely Response

We understand the importance of a quick response to security system issues. With our remote support services, you can expect prompt assistance when you need it most.

Customer Satisfaction

Premier Security is dedicated to providing exceptional customer service and ensuring that your experience with our remote support services is positive and efficient.


Golden Stars


Domestic client – Berkhamsted, Hertfordshire

“I want to thank you for the recent gate automation works your guys provided at my premises. They carried out the installation with great care and the finished product matches our requirements discussed with your surveyor.

Being able to operate the gates from the house and with my mobile is working really well.

Would be happy to recommend you to family and friends if they ask me.”


White Stars

Facilities Manager – Central London Office Refurbishment

“Thanks to you and your team for the recent installation of CCTV and Access control on the EC1 project. The client has made a point of mentioning how satisfied they are with the systems.

Please pass on my thanks to your engineers for their hard work.”


White Stars

View Our Related Services

Access Control

Intruder Alarms

Entry Systems

Automated Gates


Fire Alarms

Our Partners

All equipment that we specify and install has been thoroughly tested to meet the high standards set by the security regulators.

Avigilon logo
AXIS logo
CAME logo
excel logo
FAAC logo
fastlane logo
hanwha logo
HID logo
Honeywell logo
Plan logo
Axxonsoft logo
Secure logiq logo
Texecom logo

Get In Touch Today

Ensure the smooth operation of your security systems with Premier Security’s remote support services. Contact us today to learn more about how our remote technicians can assist you with troubleshooting, updates, and technical guidance. Let us help you maintain the security and efficiency of your business or home security systems with our convenient and reliable remote support solutions.